How can we help?
Questions about the beta, a problem with your library, licensing or something else entirely. Send a message and it will reach the person building Live Gallery.
The most direct route. Include your Windows version and Live Gallery build if it is a technical question.
hello@livegalleryapp.comKnown issues
Check the current beta issues before reporting. There may already be a workaround.
Open the issue boardDownload help
The beta is available from the download page. It is free and currently capped at 5,000 images.
Go to downloadsLicensing
Paid home licences are coming soon. Register your interest and we will contact you when they open.
Register interestSend an enquiry
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Quick answers
Before you write in.
Is the beta really free?
Yes. The public beta is free and includes every current feature, capped at 5,000 images for performance testing. No card or account is required to download it.
Which version of Windows do I need?
Live Gallery is built for Windows 11. That is the supported target for the beta; older versions are not part of the test programme.
How do I report a bug properly?
Use the feedback form and include the steps that reproduce the issue, your Live Gallery build, your Windows version and what you expected to happen. A screenshot helps if it does not include private photos.
Can I get a paid licence yet?
Not yet. The paid home tiers are being prepared. You can register interest on the upgrade page; no payment is taken and no card details are collected.
Still stuck?
A real person
reads this.
Send the details you have, even if the report is incomplete. It is easier to ask a follow-up than to guess.
Beta support is best effort while the product is in active development.